At For Cristianos By Cristianos (FCBC), we want you to love your purchase. If something isn't right, we're here to help.

1. Returns and exchanges: You can return or exchange an item within 30 days of purchase. Items must be in their original condition: unused, undamaged, and with all original tags attached. The customer is responsible for the return shipping costs.

2. How to initiate a return: Email us with your order number and the reason for the return. Once approved, send your item to the address we provide. As soon as we receive and inspect the item, we will process your refund or send you a replacement.

3. Refunds: Refunds are issued via the original payment method. Please allow 5 to 7 business days after we receive the item for the refund to appear in your account.

4. Exchanges: If you want a different size or style, please let us know when requesting an exchange. Exchanges are shipped once we receive and inspect the original item.

5. Non-returnable items: Items marked as Final Sale or Clearance cannot be returned or exchanged.

6. Damaged or incorrect items: If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We will resolve the issue.

7. Contact us: For returns, exchanges, or questions, please contact us.